Empowering patients. Enriching lives.

Clinical Support Services

Clinical and technical support

At Mozarc Medical, we are dedicated to patient safety and operational performance. Implementing new dialysis products and surgical and therapy-based solutions can require additional guidance to get started — and our programs are available to provide that extra layer of support.

Procedural product case support

Novel and specialized dialysis access surgical procedures, along with new product adoption, can require technique adjustments. We equip our team of medical device representatives to support in-case product guidance — facilitating surgical placement options for your dialysis patients.

Contact your nearest representative to learn more about case support options.

Clinical training program for acute pediatric dialysis

This dedicated support ensures a confident adoption of the Carpediem cardio-renal pediatric dialysis emergency machine™ into each facility — considering each center’s unique needs and setup.

Your new therapy adoption journey will kick off with a specialized product adoption program coordinator — clinically certified and specialized in product integration planning and clinical staff training.

Customized, multi-day training consists of 2 programs:

  • Pre-installation training program
  • Clinical super-user training program

View the full details of the pediatric dialysis clinical training program.

Clinical support for acute pediatric dialysis

24/7 emergency care

The Carpediem™ system support includes on-demand, around-the-clock access to experienced registered nurses with in-depth knowledge of pediatric CRRT.

Clinical support hotline: 970.236.7233
Clinical support toll free enquiry: 800.255.6774
(Select option 5, then option 2)

Technical support for acute pediatric dialysis

Our Equipment Services team is here to help whenever you have technical questions or need to schedule service for your Carpediem cardio-renal pediatric dialysis emergency machine™.

Call center hours:
Monday through Friday
8 a.m. to 6 p.m. CST.

Call toll free: 800.255.6774
Select option 5, then option 1
Or email us.

Knowledge share and guidance

Explore live and on-demand knowledge pathway options. View case review and step-by-step surgical technique to advance dialysis access and dialysis access maintenance best practices.

Resource library

Find kidney care solutions through a library of tools and information — including brochures, videos, and technical specification documents.